All orders should be received within 2-7 business days within Australia and New Zealand. 7-10 business days Overseas. If your order has not arrived within the allotted time, please email us at:

Return Policy

We hope you love your purchase. However If the style is not quite right for you and should you change your mind, we will happy to exchange or refund your item/s providing the following conditions have been met:

  1. The items are returned within 14 days of the purchase date and the original sales invoice must be present.
  2. Items must be in original condition as purchased, with all labels/tickets attached. Garment must not have been worn.

New item will be sent back to you or we will credit the full item/s purchase amount to you, excluding the postage fee (unless goods are faulty or not as described).

Faulty items can be replaced with the same style (subject to stock availability) otherwise a full refund or exchange for another item. Poise Fashion pays all postage charges on faulty items.

After you sent the return /exchange item/s, Please let us know via email to:

Returns/exchanges please sent to:
Poise Fashion Return
PO BOX 498 Terrigal, NSW 2260